In order to promote more “meaningful”
interaction with friends and family, Facebook said that it would “prioritize
posts from friends and family over public content … including videos and other
posts from publishers or businesses”.
In general, brands have not tended to
rely on Facebook for traffic since it dramatically reduced the organic reach of
branded content a little over three years ago, forcing brands to pay for reach
or go elsewhere for traffic. However, publishers have long been the exception
to that rule, with Facebook acting as a huge – and vital – source of referral
traffic to publishers’ websites.
This has led many publishers to plan
their strategy and output directly around Facebook (see: the much-derided media
“pivot to video”, which was driven in large part by Facebook). But Facebook’s
announcement of Thursday has put paid to all of that – or at least, put a big
dent in the potential traffic that publishers can earn from its platform.
Deprived of referral traffic from Facebook, will publishers be turning en masse back to SEO to restore their fortunes? Let’s look at some of the broader industry shifts underpinning this change, and what it means for the importance of search for publishers.
Trading places: Google is back on top for referral traffic
The truth is that Facebook’s referral traffic to publishers has been in decline for some time now. According to data from digital analytics company Parse.ly, the percentage of external traffic that Facebook provides to publishers decreased from 40% to 26% between January 2017 and January 2018, while Google’s rose from 34% to 44% over the same period.
This means that in a direct reversal of
2015, when Facebook rocked the industry by overtaking Google as a source of
referral traffic for publishers, Google is now back in the number one spot. And
this all happened before Facebook’s News Feed announcement even took place.
Publishers have also been seeing more traffic from Google’s Accelerated Mobile Pages (AMP) than Facebook equivalent Instant Articles, another situation that reversed itself over the last year. According to Parse.ly, publisher traffic from AMP increased from 4.72% in January 2017 to 11.78% in November 2017, while Instant Articles declined from 10.31% of publisher traffic in January down to 8.54% in November.
When Facebook overtook Google for
referral traffic back in 2015, this seemed to herald the dawn – or perhaps the
zenith – of a new age of social sharing and publishing, in which social media
was the new search.
At a Content Marketing Association
Digital Breakfast in June 2016, veteran digital journalist Adam Tinworth
remarked that social networks had taken over the search engine’s traditional
role of “finding something to read” online. As a result, Google and other
search engines moved into more of an “answer engine” role, moving away from
search towards a single, definitive answer to users’ queries.
The Google-Facebook merry-go-round
In fact, Google and Facebook’s continual
back-and-forth is the status quo. They have been chasing each other around in
circles for years now, each taking it in turns to try their hand at the other’s
specialist area.
In other words, this is just the most
recent step in a dance that has been going on for more than 10 years. Facebook
might have ceded some ground to Google in the realm of referral traffic to
publishers, partly in a bid to rid itself of the fake news scandal that has
dogged it since mid to late 2016.
However, the two continue to vie for
dominance in countless other areas, such as artificial intelligence, smart home
hubs, digital assistants, and advertising. Facebook continues to drive its
investment in online video, encroaching on Google-owned YouTube’s territory,
while Google recently announced a new foray into social publishing with Google
Stamp.
At the height of the fake news
controversy, Google and Facebook’s names frequently appeared side-by-side, with
both companies accused of peddling false information to their users and
perpetrating the “filter bubble” that allows fake news to thrive.
As a result, some have speculated that
Google might now follow in Facebook’s footsteps and take steps to distance
itself from publishers.
However, Google is already taking action
– or at least appearing to take action – against fake news on its search engine
by implementing ‘fact-checking’ labels, partnering with the International
Fact-Checking Network to combat misinformation, and purging questionable
overseas websites that mask their country of origin from Google News.
Unless there is another significant wave
of backlash over fake news to force Google’s hand, it seems likely that Google
will take the “win” over Facebook and avoid jeopardizing its relationship with
publishers – particularly given its recent moves to become more
publisher-friendly by supporting paywalled content.
Meanwhile, publishers need to work out how to reconfigure their online strategy with Facebook much less in the picture. Will we be seeing a newfound reliance on SEO and search marketing?
Publishers: time to learn from SEO
Publishers are about to find themselves
in the very same position that brand marketers found themselves at the end of
2014, when Facebook announced that it was killing off organic reach for brand
Pages. Just like publisher referral traffic now, brand Page reach had been in
steady decline for some time, and the Facebook announcement only confirmed what
many already suspected was coming.
At the time, brands were forced to
abandon a marketing model that relied on free promotion from Facebook pages
with hundreds of thousands of Likes, and instead pay for advertising or go
elsewhere for their traffic. Sound familiar?
The situation with publishers is
therefore nothing new, but is still a huge blow for media organizations who
have developed a “social-first” strategy over the years and rely on Facebook as
a primary source of traffic.
Following the news that Google had
overtaken Facebook as a source of referral traffic, Adam Tinworth blogged:
“Business models dependent on Facebook growth are dead in the water, unless you
can afford to buy that growth.
“Publishers will need a renewed focus on
SEO — especially those that have been social-first.”
Writing for The Drum, founder and
managing director of 93digital, Alex Price, observed that Facebook was
following Google in “placing its long-term bet on quality [content]”, singling
out Facebook-driven publications like 9GAG, Unilad and The Lad Bible as most
likely to suffer from the change.
“If I were them, I would be thinking
hard about the teams of people I employ to churn out social media content and
how sustainable that now is.”
He added that publishers would need to
focus on retention and repeat visits to drive long-term value, and optimize the
experience of their website, particularly on mobile, in order to build a sustainable
source of revenue in the post-Facebook age.
Publish quality content, increase
engagement, optimize for mobile… if you’re in SEO, this list will be starting
to sound very familiar. It’s a mantra that the search industry has been
repeating for years.
High-quality publishers are likely doing
most of these things already, so their task will be to ramp up those efforts
while diversifying their sources of traffic beyond Facebook. This will stand
them in good stead on the search engine results page and beyond.
For lower-quality social publishers, things might not be so easy. After all, these publications evolved specifically to cater to a social sharing environment, which will soon no longer exist.
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